FAQ + Care
We're here to help! Don't find what you're looking for? Send us an email at [email protected].
Where are your products made?
We work with maker communities in the Philippines and talented Filipino artisans around the world. Find out more about Kapwa, our maker communities here.
Where is kubo based?
Kubo is based in Brooklyn, NY.
Do you have a physical store?
We are currently only available online. If you are interested in seeing an item in person, reach out to us at [email protected] to set an appointment to visit our Brooklyn studio. We also join seasonal pop-up shops and events. Sign up for our newsletter and follow us on Instagram for the latest on our upcoming events, including when a pop-up shop is coming to a location near you.
How do I care for my product?
Ordinary wear and tear naturally occurs over time. We suggest you err on the side of caution with caring for your handmade goods. Please refer to the individual product listing for specific care instructions.
How do I “spot clean”?
We suggest dampening the stained area with cold water using a clean, white cloth. Leave damp for 10 minutes and gently blot the stain out with a dry, white cloth. Make sure not to rub the area as this will destroy the natural fibers of the products.
Do you accept wholesale orders?
We are working on getting our wholesale ordering system online. In the meantime, please send us an email at [email protected] for inquiries.